2. Embedding the Tracking Page in Your Shopify Store

The Postflows tracking page is embedded into your Shopify store as a theme app block. Once added, customers can track their orders directly on your store's domain.

Method 1 - Export Code (recommended)

This is the fastest way to add the tracking page. Postflows generates a direct link that opens your Shopify theme editor with the block already loaded.

  1. Go to Dashboard > Tracking

  2. Click Export Code

  3. In the dialog, click Add to Shopify Theme

  4. Your Shopify theme editor opens with the Postflows Tracking block pre-loaded in a new section

  5. Click Save in the Shopify theme editor to publish

Method 2 - Add manually via theme editor

  1. In your Shopify admin, go to Online Store > Themes

  2. Click Customize on your active theme

  3. Click Add section

  4. Under Apps, find and select Postflows Tracking

  5. Click Save

What the block looks like

In the theme editor: The block shows a placeholder with a package icon so you can position it without loading live tracking data.

On your live store: The block renders an iframe containing your fully branded tracking page. It auto-resizes to fit the content height.

Deep-linking from emails

The tracking page iframe automatically reads URL parameters and pre-fills the search form. This lets you link customers directly to their tracking info from shipping notification emails.

Supported parameters:

Parameter

Maps to

query

Tracking number or order number input

tracking_number

Tracking number input

order_number

Order number input

num

Tracking number input

lastName

Last name field (for order number search)

Example link for Klaviyo:

https://yourstore.com/pages/tracking?query={{ event.properties.order.name }}

This pre-fills the search with the customer's order number so they see their tracking results immediately.

Tracking page URL

Your tracking page is also accessible as a standalone URL (outside of Shopify embedding):

https://dashboard.postflows.io/tracking/embed/{store-slug}

You can use this URL directly in emails, navigation links, or anywhere you want to point customers to their tracking page.

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