4. Dashboard Overview and Walkthrough

Once you've completed onboarding, this is your home base. Here's what every section of the Postflows dashboard does.

Sidebar navigation

The sidebar gives you access to all Postflows features:

Section	What it's for
Overview	Metrics on shipping events processed - your main dashboard
Integrations	Connect and manage Klaviyo and Omnisend
Orders	View and search your orders
Tracking	Customize your branded tracking page
Rules	Set order and event filters
Settings	Account, team, billing, and store configuration (see sub-tabs below)

Settings tabs

Settings contains multiple tabs:

Tab	What it's for
Account	Your email address and password reset
Team	Invite team members and manage roles
Events	Enable or disable individual shipping events
Billing	Subscription plan and usage
Order Filters	Manage order filter rules (also accessible from Rules in the sidebar)

Overview page

The Overview is the first thing you see when you log in. It shows a summary of shipping events Postflows has processed for your store.

Integration selector

Use the dropdown at the top to switch between Klaviyo and Omnisend. The metrics shown reflect events sent to the selected platform.

Date range

Use the date picker to filter metrics by time period. Defaults to today.

Metrics table

The table shows each shipping event type alongside:

Event count - how many times that event fired in the selected period
Percentage - that event's share of total events

This gives you a quick read on which shipping events are most active for your store.

Alerts

If your Klaviyo or Omnisend connection is disconnected, a warning appears at the top of the overview. The metrics table will still show historical data, but new events won't be forwarded until the integration is reconnected.

Empty states

No store connected yet

If you haven't connected a Shopify store, the dashboard prompts you to connect your first store. Click Connect first Shopify store to start the onboarding wizard.

No integration data

If a store is connected but no email platform is linked, the overview shows "No integration data found for this store." Go to Integrations to connect Klaviyo or Omnisend.

No events in period

If no shipping events occurred in the selected date range, the table shows "No events found for this period." Try selecting a wider date range.

What to do from here

Set up or review your events: Settings > Events - see Shipping Events Overview
Add team members: Settings > Team - see Managing Team Members and Roles
Configure filters: Rules - see Order Filters
Customize your tracking page: Tracking in the sidebar

Need help?

See Where to get help.